We are constantly modifying the WatchBand WareHouse FAQ section. On this page you will find questions and answers in relation to the watch bands we sell. If your question is not on the list, please send it to: firstname.lastname@example.org so we can answer it and update this section.
Are your bands & clasps genuine branded TAG Heuer items?
No, our bands are high quality replacement items.
We believe they are at least equivalent in quality to the originals, but they are far
When considering the purchase of a replacement leather band, bear in mind that manufacturers like TAG Heuer do not make the leather bands they supply with their watches. They are produced for them by third party band suppliers, and the company's involvement extends no further than having their name stamped on the inside of the band - that's really all you are paying for!
What guarantee do you offer on your items?
Most suppliers of leather watch bands consider them to be consumable items, and do not offer any formal warranty. We are so confident in the quality of our bands, however, that we offer a 12-month replacement warranty on them - if one should prove defective during this period, simply return it to us along with proof of purchase, and we will send you a replacement free of charge.
I need a band for my TAG Heuer watch. Why do you need to know the model number of my watch & clasp?
We need those details because it is the only way to tell you what band will be suitable for your watch/clasp combination. Not all of the TAG Heuer models - even within the same series - are fitted with the same band & clasp, and because of differences in band design & thickness between them, not all bands can be interchanged between the different clasp models, even though they may look the same to a casual observer. There are also differences in band size between models in the same series - there are five different band widths for the various Carrera models, for instance
How do I change the band on my watch?
Please see the Fitting Instructions page on our website.
If a band size is described as being 22/18 mm or 18/16 mm, what does that mean?
The first number is the width of the band where it attaches to the watch, i.e. between the mounting lugs on the watch case. The second number is the width of the short band section where it attaches to the deployment clasp. Both dimensions are in millimetres.
Do you offer a fitting tool?
Yes, we offer a choice of spring bar/pin removal tools that can be used to change
most bands & clasps, please see the Tools page.
What if I want to return the item I have bought?
As long as the item is unmarked and can be resold as new, we are
happy to offer a refund of the purchase price. You will
need to cover the cost of returning the item to us.
How quickly do you ship?
Orders received before 3 pm are usually shipped the same day (Mon-Fri). Orders received later than this will be shipped the following working
day. We do not ship on Saturdays, Sundays or public
Are your bands made of genuine leather?
Yes they are. Our alligator-style bands have an embossed
pattern to simulate the appearance of alligator skin.
Can you custom
make a leather band for me?
Unless there is something really unusual about the band, in most cases the answer will be yes; please see our Custom Band page for further information.
Do your bands include clasps?
No, clasps are not supplied with the bands. We do offer a range of compatible clasps suitable for most of the bands we sell, please see our Clasps & Buckles page.
have a metal bracelet on my watch & would like to replace it with a leather
band. Can I use the clasp from the metal bracelet?
No, a leather band requires a
different type of clasp; you cannot use the clasp from a metal bracelet.
bands be used with pin buckles?
Unless this is specifically stated in the item description, no.